AI Insights

Cross-conversation scoring, classifications and emerging themes

HS

Conversations Analysed

4,286

Calls + WhatsApp

Avg Sales Quality

79%

8 scored dimensions

Avg Customer Intent

58

Portfolio average

Objection Handling

7.4/10

Weakest dimension

Test Drive Pitch

8.1/10

Team average

Insights Generated

1,942

Last 30 days

AI Scoring Dimensions

Team average per dimension, out of 10

Needs Discovery8.1/10
Model Knowledge8.8/10
Feature Knowledge8.2/10
Budget Qualification7.8/10
Finance Explanation7.3/10
Trade-In Handling7/10
Competitor Handling7.2/10
Test Drive Pitch7.9/10
Objection Handling7.3/10
Closing Behaviour7.3/10

Quality vs Intent Trend

Last 14 days

Sales quality
Customer intent

Dimension Detail

Best and weakest performer per scoring dimension

DimensionTeam AvgStrongestNeeds CoachingScore Distribution
Needs Discovery8.1/10Fatima Noor (9.0)Arjun Nair (7.1)
9–10: 17–8: 55–6: 0< 5: 0
Model Knowledge8.8/10Fatima Noor (9.4)Arjun Nair (8.0)
9–10: 27–8: 45–6: 0< 5: 0
Feature Knowledge8.2/10Fatima Noor (9.1)Arjun Nair (7.3)
9–10: 17–8: 55–6: 0< 5: 0
Budget Qualification7.8/10Fatima Noor (8.6)Arjun Nair (6.6)
9–10: 07–8: 55–6: 1< 5: 0
Finance Explanation7.3/10Fatima Noor (8.1)Arjun Nair (6.4)
9–10: 07–8: 45–6: 2< 5: 0
Trade-In Handling7/10Fatima Noor (8.0)Arjun Nair (5.8)
9–10: 07–8: 45–6: 2< 5: 0
Competitor Handling7.2/10Fatima Noor (8.4)Arjun Nair (6.1)
9–10: 07–8: 45–6: 2< 5: 0
Test Drive Pitch7.9/10Fatima Noor (8.8)Arjun Nair (6.8)
9–10: 07–8: 55–6: 1< 5: 0
Objection Handling7.3/10Fatima Noor (8.2)Arjun Nair (6.1)
9–10: 07–8: 45–6: 2< 5: 0
Closing Behaviour7.3/10Fatima Noor (8.5)Arjun Nair (6.0)
9–10: 07–8: 45–6: 2< 5: 0